Your data is safe with us

Privacy Policy

We're committed to protecting your privacy and data

Last updated: 1st July 2025

🔒 Introduction

TakeFivv ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered mockup generation service and Shopify app.

By using TakeFivv, you agree to the collection and use of information in accordance with this policy.

UK Data Controller: This service is operated from the United Kingdom and complies with UK GDPR and Data Protection Act 2018.

📥 1. Information We Collect

1.1 Account Information

  • Email address (for account creation and authentication)
  • Business name and website URL (optional)
  • Industry and brand preferences (optional)
  • Password (stored encrypted using bcrypt hashing)

1.2 Shopify Integration Data

  • Shop domain and basic store information
  • Product data (titles, descriptions, images, prices)
  • Collection and category information
  • OAuth access tokens (encrypted and stored securely)

1.3 Usage Data

  • IP address and device information
  • Browser type and version
  • Pages visited and features used
  • Mockup generation history and preferences
  • Error logs and performance metrics

2. How We Use Your Information

Service Delivery

Generate mockups, sync products, and provide core functionality

Account Management

Authenticate users and manage access

Communication

Send important updates, security notifications, and support responses

Security

Monitor for unauthorised access and protect against fraud

Improvement

Analyse usage patterns to enhance our service

Legal Compliance

Meet legal obligations including UK GDPR requirements

🔐 3. Data Security

We implement industry-standard security measures to protect your information:

SSL/TLS Encryption

All data transmitted using HTTPS

Password Security

Bcrypt hashing with salt

Regular Backups

Automated daily backups

Security Audits

Regular vulnerability assessments

Questions About Your Privacy?

We're here to help. If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.